YRC Freight Border Mgt Specialist II (Buffalo, New York) in Tonawanda, New York


The Border Management Specialist II will support the development of international business by providing administrative assistance to facilitate the efficient functioning of the border office. Monitor shipments through customs and process the current status of international clearance.


  1. Work with US Customs Brokers and Customers to ensure timely processing of Customs Entry (Pre-Arrival Processing System - PAPS).

  2. Monitor US Customs and Customs Brokerage websites to facilitate international crossing into the US to reduce shipment delay.

  3. Assist drivers with missing documents and enter delays into system to notify customers of border delays.

  4. Communicate with inter office terminals on border issues and opportunities.

  5. Provide support for inter company offices (Bonding of International Freight, International Hold Procedures/Process, FDA shipments, Special Commodities)

  6. Ensures compliance with government regulations.

  7. Work with Sales and Management to secure international business and sell our international services.


  1. Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.

  2. Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.

  3. Collaborating - Working cooperatively with others to help a team or work group achieve its goals.

  4. Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others.

  5. Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.

  6. Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.

  7. Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.


  1. High School diploma or equivalent.

  2. Customer service experience.

  3. Experience using MS Office applications (Word, Excel, Access and PowerPoint).

  4. Effective verbal, written, and interpersonal communication skills.


  1. Three (2) years of experience with Cross Border Transportation.

  2. Knowledge of US Customs Paperwork and US Customs Brokers.

  3. Certified Customs Specialist (CCS) certification.


This job operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.


The position requires the ability to spend long hours sitting or standing while using office equipment and computers. Ability to perform repetitive tasks such as typing and keying. Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.

YRC Worldwide is an Equal Opportunity/Affirmative Action Employer

Minorities/Females/Persons with Disabilities/Protected Veterans

Title: Border Mgt Specialist II (Buffalo, New York)

Location: NY-Tonawanda

Requisition ID: 1701O1