YRC Freight Weights & Research Coordinator I in St Louis, Missouri
The Weight and Inspection (W & I) Coordinator is responsible for identifying potentially misclassified freight or freight that is improperly weighed or sized. Assesses identified freight to determine any misclassifications, determines corrective action and communicates any necessary billing adjustments. Develops or improves systems, procedures and methods of proper freight classification and shipment weight to ensure consistent standards are applied.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Evaluate which freight should be inspected based on knowledge of classification codes, historical trends, highest potential revenue impact etc.
Coordinate with dock workers to inspect identified freight, which includes determining when and where the freight will be received, locating the freight, and visually inspecting, measuring, weighing and photographing freight.
Determine if billing adjustments are required based on freight inspection, enters W & I certificates and communicates to billing group.
Partner with Account Executive to notify of any pricing issues or adjustments or to discuss customer issues.
Discuss account issues with dock workers and provide feedback to dock workers if freight handling issues are identified.
Responsible for coordination of scale repairs and calibrations. May conduct minor adjustments or repairs or coordinate with vendor for service needs.
May attend sales calls to discuss inspection issues with customers.
Work independently on a remote team to coordinate all W & I activity achieving monthly team goals.
Conduct freight studies and density studies to assist in rating accuracy.
Investigate W & I customer protests. Demonstrate sensitivity to the implications of W & I corrections on external customer.
Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
Collaborating - Working cooperatively with others to help a team or work group achieve its goals.
Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
High School graduate or equivalent.
Effective organizational, planning and prioritization skills.
Proven ability to work independently and effectively manage workload on a self-managed team.
Effective verbal, written and interpersonal communication skills.
Must be flexible, willing to work any schedule, including weekends and holidays, in all types of weather.
PREFERRED QUALIFICATIONS* *
Bachelor’s degree in transportation, business or related area.
Knowledge of National Motor Freight Classification and various carriers Rules Tariffs.
Proven knowledge of computer applications (MS office).
Experience in the transportation industry with deep knowledge of operations and logistics.
Experience in Weights and Inspections.
Environmental working conditions vary and employee may encounter vibration, noise, odors, and extremes in temperature and wind as well as exposure to varied weather, varied surfaces, sharp edges, varied lighting and confined and congested areas and occasionally exposure to petroleum-based products such as gasoline, diesel fuel, oil, and grease.
The position requires the ability to stand, walk, and maintain balance for extensive periods of time. Occasionally sit. Ability to perform repetitive tasks such as typing and keying. Continually speaking and hearing, giving and receiving directions. Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.
YRC Worldwide is an Equal Opportunity/Affirmative Action Employer
/Minorities/Females/Persons with Disabilities/Protected Veterans/
Title: Weights & Research Coordinator I
Location: MO-St Louis
Requisition ID: 1803EL